CUSTOM SOFTWARE EXPERTS IN CHENNAI
Gagglework is designed to streamline process and issue resolution by organizing and prioritizing tasks efficiently.
With features like priority-based ticket management, real-time tracking, and automated workflows, it empowers teams to handle inquiries quickly and effectively. Customizable dashboards.
- Free Consultations
- Brilliant Client Service
- Affordable Pricing
- Assured Quality
- Fully Customizable
- 24/7 Support
Efficient Ticketing System
Streamline your support workflow with our user-friendly process management, designed to manage inquiries, track issues, and resolve problems faster. Stay organized and improve customer satisfaction with real-time updates and seamless collaboration.
User Tickets
User Ticket Statistics
Visualize the number and status of tickets assigned to each user. Track performance, ticket resolution times, and workload distribution with clear insights into how individual team members are managing their tickets.
Company Ticket Statistics
Gain insight into your company’s ticketing performance with comprehensive statistics. Track metrics like total tickets created, resolved, and pending, and monitor ticket handling efficiency. Leverage data to improve service quality, allocate resources effectively, and identify bottlenecks.
Department Ticket Statistics
Analyze the performance of each department in managing and resolving tickets. Track key metrics such as ticket volume, resolution times, and SLA compliance for a more detailed view of departmental efficiency. Identify strengths and areas for improvement to optimize team performance.
Our GaggleWork Includes
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Flexible Ticket Assignment
Assign tickets dynamically to individual users, departments, or entire companies based on the nature of the issue. This feature ensures the right people or teams are accountable for resolving tickets, improving overall efficiency and collaboration.
Priority Based Management
Classify and track tickets based on their priority level to ensure your team addresses the most urgent issues first. High, medium, and low-priority tickets can be handled according to predefined workflows and SLAs, improving response times and ensuring critical tasks are completed quickly.
Customizable Category
Admins can create and manage custom ticket categories to suit the specific needs of their organization. This feature ensures tickets are categorized properly for streamlined processing, improving ticket management and resolution times.
Why our customers love us
Gofix
"Gagglework has transformed how we manage our support tickets. The intuitive interface and customizable workflows have allowed us to streamline our processes, ensuring that our team resolves issues faster and more efficiently than ever before."
— Faizul Rahman., Manager at Gofix
SARF
"Gagglework has been instrumental in improving our internal ticketing processes. The system’s customizable categories and priority-based tracking have allowed us to address high-impact issues more effectively, making our team more responsive and productive." — Shaheed., GM at SARF
Congruence Holdings
"Since we started using Gagglework, our customer satisfaction has skyrocketed. The ability to prioritize and track tickets in real-time has enabled our team to stay on top of critical issues, keeping our clients happy and operations running smoothly." — Mohammed Rafi Sait., CEO at Congruence Holdings
Gogizmo
"Gagglework has been a game-changer for our project management. The flexibility to assign tickets to specific departments and users ensures accountability, and the detailed analytics have helped us improve response times across the board." — Mohammed Nizamudheen., Retail Sales Manager at Gogizmo
AI Enabled
Control Everything
Performance metrics will be available by entering the user name to generate the user’s statistics automatically.
GaggleWork Process Management
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Priority Based Ticketing System
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Customizable Category
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AI-enabled Performance Metrics
Other Management Tools
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No Priority Based Ticketing Systems
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No Customizable Category Options
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No AI Tools